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System requirements

erWin Online

Important information regarding the ECU update (flashing) process with ODIS Service. Further information can be found here.

The domain name for erWin has changed. Further information can be found here.

in the period from 17.11.2024 to 17.11.2024 from 14:00:00 to 16:00:00 [CR20929578] (UTC-0), ELSAPro is not available due to maintenance work/system adjustments. This affects some functions implemented in erWin (e.g.: vehicle identification, vehicle data, field measures, repair and maintenance information)

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System requirements for the maintenance and repair information

System requirements for the Offboard Diagnostic Information System software

The Offboard Diagnostic Information System software is the programme that provides you with an interface that complies with SAE J2534 (diagnostic interface). This software makes it possible to diagnose all Volkswagen, Audi, Skoda, Seat/Cupra, Bentley and Lamborghini vehicles.

Furthermore, you have access to the following information during the vehicle diagnosis:

This information is only available in the diagnostic software during an active diagnostic session.

The following requirements must be met in order to operate the Offboard Diagnostic Information System software:

The following VAS diagnostic interfaces are supported:

In addition to the VAS diagnostic interfaces mentioned, other SAE J2534-compliant diagnostic interfaces are also supported by the Offboard Diagnostic Information System. To start up, the relevant box should be connected with the diagnostic tester via the USB port and the appropriate driver software installed. Administrator rights are required for the software installation.

Text 'SystemrequirementsOdis' (EN) missing  

Password security

The password policy of the Volkswagen Group has been adjusted and is valid for all applications, such as Offboard Diagnostic Information System and GeKo.

Please note that the replacement of the dealer portal with the Group Retail Portal is currently in the transition phase. The procedure for changing your password will differ depending on when your Global User ID was generated.

Proceed as follows to be able to change your password every 90 days: