Start standardised navigation
  1. User administration
    1. Registration
    2. Create user
    3. Manage data
    4. Manage users
    5. Deleting user
    6. Log in
    7. Access to safety-related information
  2. Payment
  3. Vehicle identification
    1. VIN
    2. Product features
  4. Information selection
    1. Select information type
    2. Search function with standardised terms
    3. Product structure
    4. Document ID
  5. Call up information packages
    1. Workshop procedures
    2. Circuit diagrams
    3. Technical service information
    4. Recall information
    5. Maintenance plan
    6. Spare parts
    7. Car accessories
    8. Working hours
    9. Converted vehicles
    10. Special tools / workshop equipment
  6. Vehicle diagnostics
    1. Resolution of incorrectly saved entries
    2. Resolutions of symptoms
    3. Integrated diagnostics
  7. Control units / ECUs
    1. Update and replace modules
    2. Vehicle optimisation set
  8. Electronic maintenance history
  9. Repair assistance, technical support
  10.  Request contact for special RMI
    1. User diagnostics
    2. Manufacturer diagnostics
    3. Training and further education documents
    4. Redistributors
    5. Republishers
    6. Inspection and testing services
    7. Alternative fuels retrofit systems
    8. Engine and components remanufacturing
    9. Component and parts manufacturers
    10. Validation of independently developed, non-proprietary VCIs
  11. Courses and training information
  12. Download area

Info

Settings



Group Retail Portal (GRP)

Group Retail Portal (GRP)

Important information regarding the ECU update (flashing) process with ODIS Service. Further information can be found here.

The domain name for erWin has changed. Further information can be found here.

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For use of ODIS (Offboard Diagnostic Information System) service diagnostics software, for SFD rights and for FAZIT/GeKo user rights (security and component protection), every employee of your business, who is a user, needs what is referred to as a Global UserID/Group User ID.For this purpose, you must request a working context via the erWin Portal.Your importer creates the working context and then issues it to you.Your employees then register on the Volkswagen AG Group Retail Portal where they also request the working context of your business previously issued to you.If the request is correct, your administrator (importer) then approves the request.Thus, the necessary login details (GRP registration data) for the use of ODIS is available.
Visit the Group Retail Portal on the internet at https://grp.volkswagenag.com/.